Welcome to Lidhanya-Campa. We are committed to protecting your privacy and ensuring a secure shopping experience. This Privacy & Policy page explains how we collect, use, and protect your personal information when you interact with our website and services.
1. Information We Collect
We collect personal and technical data to provide and improve our services:
- Personal Information: Name, email address, phone number, shipping and billing addresses.
- Account Details: Login credentials, purchase history, saved preferences.
- Payment Information: Credit/debit card details, UPI, or other payment methods (processed securely via third-party gateways).
- Technical Data: IP address, browser type, device information, pages visited, and usage patterns.
- Cookies & Tracking Technologies: Used to enhance user experience and analyze site performance.
2. How We Use Your Information
Your data is used to:
- Process and fulfill orders.
- Communicate order updates, offers, and support.
- Personalize your shopping experience.
- Improve website functionality and customer service.
- Prevent fraud and ensure security.
- Comply with legal obligations.
3. Sharing Your Information
We do not sell your personal data. We may share your information with trusted third parties for specific purposes:
| Third Party | Purpose |
|---|---|
| Payment Processors | Secure transaction handling |
| Shipping Partners | Order delivery |
| Marketing Services | Promotional communications (with your consent) |
| Legal Authorities | Compliance with laws and regulations |
4. Cookies & Tracking
We use cookies to:
- Store user preferences
- Track website performance
- Deliver personalized content
You can manage cookie settings through your browser at any time.
5. Data Security
We implement industry-standard security measures, including:
- SSL encryption
- Secure payment gateways
- Regular security audits
While we strive to protect your data, no method of transmission is completely secure. We recommend keeping your login credentials confidential.
6. User Rights
You have the right to:
- Access your personal data
- Request corrections or deletions
- Withdraw consent for marketing communications
To exercise these rights, contact us at support@lidhanyacampa.com.
7. Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect personal data from minors.
8. International Users
If you access our site from outside India, your data may be transferred and processed in India under applicable laws.
9. Changes to This Policy
We may update this Privacy & Policy page periodically. Any changes will be posted here with the updated date.
10. Contact Us
If you have questions or concerns about this Privacy & Policy, please contact:
Lidhanya-Campa Support Team
📧 Email: lidhanyaecommerceindia@gmail.com
📍 Address: 33/42, Sivan Kovil Rd, opp. Panayaathamman Temple, Thiruverkadu, Chennai, Tamil Nadu 600077.